My Review of Walmart’s New Savings Catcher Program


****We are not affiliated with Walmart.  As a consumer, this is our review of the program.   If you have a problem with Walmart’s Savings Catcher program, contact them here.****

We talked to you about Walmart’s new Savings Catcher program here.  I decided to test it out last week.  I went to Walmart on Wednesday and bought something very simple, a box of Ritz crackers.  They can’t mess that up, right?  Here’s my receipt clearly showing the Ritz crackers for $2.50 at the very top.  It even says at the bottom of the receipt to try their new Saving Catcher program.


Notice the date on the receipt is August 6th.  Here’s a copy of the Safeway ad starting August 6th.  Safeway is less than 1/4 mile from Walmart here in Prescott Valley.  It clearly shows on the front page that Ritz are $1.88.

photo_2 (2)

It took 72 hours to get this email.  They didn’t find any differences.  Um, really?  walmart

I issued a complaint where I had to state the lower price and where.  Now, it’s just the point.  I want my 62¢.  If I have to do all the work for them, I’d rather just stick to price matching using our super easy price matching list that we make every week.

So, that’s my experience with this new program.  Do with that info what you wish.  I’m going to price match everything that I’m possibly aware of.  Then, I’ll use this program as a back up.

We’ve heard from several people on Facebook who have said it works and have gotten back $2, $7 and even $11.  So, it CAN work.  A lot of people are loving it.

Update:  I heard from someone who works for Walmart on this program.  He gave me the following information:

For clarification on the comparison - Savings Catcher would match the Safeway club
card price (and the advertised loyalty card prices for other stores, too). 

The competitive set for Savings Catcher is pretty comprehensive. For the specific
store you shopped at, it currently includes: Safeway, CVS, Walgreens, Frys, Kmart,
Albertsons, Target, Family Dollar, Kohls, Petsmart, Dollar Tree, Staples, Best Buy,
Petco, Lowe's, Radio Shack, and Bed Bath & Beyond.

Update on locations/items they’ll “catch” . . .
“Beginning February 14, 2015, we are removing some departments consisting mostly of items that do not have a like for like match at other retailers, such as produce and bakery items. Additionally, we are limiting our comparisons to offers of other mass market retailers, grocery and dollar stores, removing comparisons with drug stores.

Now, I’m in a small town in Prescott Valley, so I was surprised that it covered so many stores.

They also resolved my issue and I got me my money.  :)


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Reader Feedback

142 Responses to “My Review of Walmart’s New Savings Catcher Program”

  • Sharon says:

    I do not think they catch everything either but the staff is always pleasant in price matching from a flyer.

    • Gina says:

      The price matching is always the way to go. Glad that works out for you! ~ Gina

    • Sarah says:

      Savings catcher has a lot to be desired… I tested and show have gotten back about $35.00 but only got back about $7.00… they will not price match for Walgreens and Rite Aid… Why? I tried to make a claim but that was a merry go round too… I will be doing less shopping at Walmart and more at their competitors…

  • Kathy Larson says:

    I had $40.15 as of 9-22-15, now l have 0. I haven’t cashed it in. I would like to know what happened. Is this a bunch of crap?

    • Gina says:

      I have heard of a few people who that sometimes happens to. I would contact them and try to get your money back. Sorry, you are having such a hassle. I don’t use this program at all as it seems to never catch what I buy. ~ Gina

    • Peg overmeyet says:

      My problem too! I had 4-5 dollars and was letting it build up… Now it’s gone!

      • Gina says:

        Sorry to hear that Peg. A lot of people seem to have problems with this program. You might want to contact them and see if you can get your money back, but it may just be a huge hassle and not worth the time. ~ Gina

        • Carolyn says:

          I have had the same problem with saving catcher I lost over $100 in my this month. I was saving it up for Christmas but now have $0 Bal. I have contacted them finally got a email on Sept 20 saying they had a glitch in the system to check my rewards they should be there. But they wasn’t there. I email them back still no answer.

          • Gina says:

            Ugh, that sounds like a nightmare. I hope you get your money back. ~ Gina

            • Carolyn says:

              I emailed them several times got same reply back except the last one it said I had cashed my rewards in. I called the main office they said the same thing. I know I did not cash them in. Anyway I am done with Saving Catcher not worth the head ache.

  • Jacqueline Gates says:

    When this program started I entered at least 20 sales receipts that was never honored, I was told they were not in the system. I know for a fact they were there because I could view them alol in my email. I THINK THIS PROGRAM IS A BUNCH OF CRAP TO GET PEOPLE TO SHOP AT WALMART. I was told I would receive the rewards about $33.00 now you know I must have been a serious shopper. I no longer enter receipt because SAVINGS CATCHER IS NOT REAL.

  • Ann Norman says:

    Never received my 11.98 from 10-7-2015 I think this is a scam!!

    • Gina says:

      I’m not a fan either Ann. You can try to contact them at I don’t use this program at all as it seems to never catch what I buy. Hope you get your money. ~ Gina

      • Wanda says:

        Hi Gina!
        I thought it would be kinda fun to use savings catcher, for a couple months, just to see how much I had saved. In five weeks I had $6.82 on my Total Rewards. Not bad!!!
        A couple days laterI went to Savings Catcher to scan another receipt. I don’t know if I was more shocked, pissed or what …. It said Total Reward $6.82; Redeemed $6.82; Now Available $0.00.
        I live alone, I did not spend it and no one even knows I do this Savings Catcher thing.
        Thank you for posting an address so that I will be able to contact them because I want to know “what happened to my money.”

        • Gina says:

          I’ve heard that happening to several people. I hope they can get you the money back, but sorry about the hassle. :( ~ Gina

  • Vicki coram says:

    In the Feb 11-16 ads, ores were 1.99 at Barnes in dewitt, ia. I contacted you on Friday last week to let you know. I have checked my dashboard, and still have not received the sale credit.

    • Juli says:

      I’m sorry, but I am not affiliated with Walmart. We wrote this post to inform our readers about the program, after we tested it out. I really hope they can help you out and you get your problem resolved. Good luck!

  • Anita Glatz says:

    Trying to enter a receipt that totals $137.49 and for some reason, I cannot get anything. First time user, but yet it claims my account already exists. Not possible as this is the first time I have tried to use it. Can you wipe out the old one as I believe someone else has been using my information.

  • Rik says:

    The items did not match. Check them again. Two different items

  • Patricia John says:

    After pushing back with corporate about the no price matching I was convinced to try the Savings catcher. I told the little girl I had the ads in hand & yet when I submitted my receipts on the site it took 48-72 hours for them to come back with “no matches” bull crap. I will do the 3 mile radius circle here in my area. WalMart is losing literally hundreds of dollars from me monthly due to them being so greedy & wanting to keep the measly money I save with the price matching at the store. I refuse to shop there any longer. The only money they get from me is for my bag of Iam’s cat food & my vitamins. All my other money goes to the merchants who will price match or else the actual merchant who is offering the sale. This program is a scam & this corporation doesn’t give a flip about the little man who works to keep “their” doors open.

    • Gina says:

      I’ve only heard from a handful of people who actually like this program. Most know that it isn’t effective. Sorry, you’ve had a bad experience. I too drive to 3-4 stores on Wednesday and get all the deals at each store instead of price matching at Walmart. ~ Gina

      • Patricia John says:

        I have all but stopped shopping at WalMart, I do the circle. I got tired of arguing with people over a few bucks. A few bucks isn’t much to this HUGE corporation but it IS to me. Corporate is absolutely no help. I entered around 7 receipts with ads in hand when I entered them & it always came back as “no savings” the rich get richer & the poor get screwed with phony offers. And no, they will NOT take a flyer at my WalMart. I purchase my cat food & litter there but most of everything else is purchased elsewhere. This scam needs to be put out there for everyone to see.

        • Gina says:

          I agree. The one “test” I did, it didn’t catch my savings and I had to fight for it. I prefer just to drive to the other grocery stores and get what I need from friendly cashiers. ~ Gina

  • HaroldS says:

    I’ve never tried this, and I’m glad I didn’t bother. My two closest Walmart are in Glendale with food sales tax, and my closest SW and Fry’s are in Phoenix with no food sales tax, so it is a no brainer to shop those stores for their ads, and only use Walmart for Food City, Basha, etc showing physical ads and ad matching immediately. I go to church in Sun City and volunteer there so I can even shop Fry’s, CVS, Walgreens, there for taxable items and avoid city sales tax Apparently my 2 Walmart don’t enforce the 3 mile rule or I’d be SOL.

  • Jimalita tate says:

    I like walmart rewards

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