Does Kohl’s Take Expired Kohl’s Cash? + More info

Kohl’s will take expired Kohl’s Cash!

Don’t throw away expired Kohl’s Cash.  It could still be good!  Kohl’s may be more generous than you thought!

In-store, Kohl’s will take expired Kohl’s Cash up to 10 days after the expiration.

Expired Kohl’s Cash won’t work when placing online orders unless you call customer service.  They may be able to manually add the discount or extend your Kohl’s cash for later use, so call if you’re within 10 days of it expiring.  It’s worth a shot!

Heck, call anytime!  You just never know what they’ll say.  I called 12 days after expiration recently and they extended a “one-time courtesy” and emailed me new Kohl’s Cash that expired two weeks from the day I received it.

It took just under 24 hours to arrive, but I was warned it could take up to 48 hours, so don’t expect to be standing in the store, to call, and then to get it extended in time to make a purchase.

There is one caveat to accepting Kohl’s Cash below, but I’m not sure how often this will come into play.

Current Kohl’s Discount Codes

Before you shop online, look here where they often list their discount codes.  (affiliate link)

Kohl’s chare cardholders can also sign in and look in your “Wallet” for coupons that apply to them.

All the above coupons have exclusions.  See store or website for details.

Back to Kohl’s cash, but I didn’t want you to miss those savings . . .

I was told Kohl’s cash will be taken 10 days beyond expiration, but “If it scans” … was also thrown in there by one local store I called.  Yes, not 100% helpful.  It’s hard to make plans around the “if.”

The store claimed there were two different kinds and there was no way to tell the difference.  (The regular Kohl’s cash you earn is fine.  It’s always green.  I did a return once and got blue Kohl’s cash, valid for 30 days, which is longer than than the usual Kohl’s Cash redemption period.  Maybe that won’t scan beyond expiration, but always ask!)

I suggest heading straight to customer service or a register when you get there.  They can scan your Kohl’s cash and tell you if it’s going to be accepted or not.  This will assure you that your Kohl’s-cash-spending-mission is going to be rewarded in the end.

And … before throwing away any Kohl’s Cash that is more than 10 days expired, I’d ask or have them scan it.  Exceptions are made all the time and you may be in luck.  It never hurts to ask!

If that doesn’t work (or even before) call their customer service if you’re within the 10 day grace period since they will probably take care of it online without any trouble.

Can you call customer service to extend expired Kohl’s Cash?

If you call Kohl’s customer service (855-564-5705 ) they should be able to extend your Kohl’s Cash if it’s within 10 days of the expiration date.  I was told that’s standard, but they “might” do it after that as a “one-time” courtesy, so it wouldn’t hurt to call even if it’s after 10 days.

It will take 24-48 hours to receive it (mine came by email), so don’t plan on spending it instantly.


Can I spend a little less than $50 and still get Kohl’s Cash?

You have to spend at least $50 before tax to get Kohl’s cash, effective 9/30/20.  It used to be $48, but the policy has been changed.

What if you return something you paid for with Kohl’s Cash?

If you return an item you used Kohl’s Cash on, you’ll receive that same potion back in Kohl’s Cash.  The new Kohl’s Cash will expire in 30 days.

Can you use a Kohl’s coupon more than once?

If you receive a Kohl’s coupon and want to make more than one purchase, no problem!  You can use their coupons up to 10 times!

How does Kohl’s rewards program work?

After joining Kohl’s Rewards, you’ll receive extra discount offers and automatically save 5% on every purchase, on top of other discounts or current Kohl’s Cash promotions.

When your 5% savings adds up to $5, you will receive $5 in Kohl’s Cash to spend the following month.  It’s issued on the first of the month and good for 30 days.

Make sure you fill in your birthdate when signing up to receive $5 in Kohl’s cash to spend during your birth month.

Kohl’s will send you reminders when you have Kohl’s Cash to spend, so use an email you check often or you might miss the notification that you have earned a reward to use in the next 30 days.

How do you redeem Kohl’s Rewards coupon?

When your 5% Kohl’s Reward savings add up to $5, you will receive $5 in Kohl’s Cash to spend the following month.  It’s issued on the first of the month and good for 30 days.

You will receive an email with a barcode for your cashier to scan, or it can also be found in your Kohl’s Wallet when you’re logged into your Kohl’s app or online account.

How do you check the balance for Kohl’s Rewards?

Log into your Kohl’s app or online to check your Rewards balance.  Go to “account” and then look for “Kohl’s Rewards.”

Does Kohl’s have curbside pickup?

Kohl’s has curbside and in-store pickup available when you order ahead online.  They can get your order ready in less than an hour.  Head to customer service inside or choose the contactless drive-up service.

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18 Comments on Does Kohl’s Take Expired Kohl’s Cash? + More info

  1. I tried to use my Kohl’s cash in the Westbrook Maine store and there were no items in my size…it was like shopping at a thrift store..,one or two selections for each item, hundreds of items on clearance but none organized and altogether unattractive presentation. So, I was placing an online order and my Kohl’s cash was accepted. After putting in my payment I reviewed the order and deductions were made to all the items. But a as I was about to complete the order, at 11:58 pm, the Kohl’s cash then showed expired. I took a screen shot to prove this. While I was trying to figure out what happened, the item deductions returned to no deductions. So in protest I cancelled the order and will shop elsewhere.

    1. Sorry for the hassle with that. Things like that are so frustrating since you invest time to get that far.

      I bet they would re-issue your Kohl’s cash (or something similar) if you contact their customer service. It’s worth a shot!

  2. This article was so helpful! Went into the store to try my expired Kohls Cash (within 10 days of expiration date) and the scan went through.

    1. Thanks for taking the time to leave that feedback. I haven’t had expired Kohl’s cash to test out for a long time, so it’s always good to have extra assurance that they’re still honoring it. Glad you didn’t throw it away!

  3. I was told to take a screenshot before it expires from your app wallet just in case.

    1. Good idea! I guess I’ve always had the paper/voucher they give you and can hand that over.

  4. After reading this article and a few others I decided to go online and check Kohls website. The automated computer said I could not redeem my expired kohls cash. I then requested their corporate number which they connected me to online. The corporate associate resent me a new coupon through my email. I was so happy.

    1. So glad they did that for you! It’s never guaranteed, but my theory is to always ask. Thanks for letting us know.

    2. I’m trying this right now! Thanks!

  5. Kobl’s did not accept my 3 day expired Kohl’s cash here in St. Louis, MO. The clerk said told me they haven’t accepted expired Kohl’s cash for 4 years! Too bad, what with Covid…
    I won’t be spending as much money there from now on.

    1. You’re the first I’ve heard that from. I hope this is an isolated store/case, but maybe they’re going to change the policy. But, it sure hasn’t be 4 years here in Arizona!! I’ve used it since then and called several stores around me and was never told that. :( In fact, I was doing a return about a month ago and asked (just to make sure this was still accurate) and was told “10 days, just ask us to scan it to be sure first.”

      You can try calling their central customer service line and see if they’ll reissue it or allow you to use it online. Good luck!

  6. I stayed home from shopping with my recent $40 in Kohl’s cash because my son was home from college due to COVID. I went back 11 days from expiration and they wouldn’t take it. I got to be honest…I did the right thing staying home, and don’t know why Kohl’s wouldn’t make an exception due to COVID. Kind of rubbed me the wrong way. I like to shop in person, and couldn’t find anything I wanted online. Why are they willing to give you $40 on Day 10, but not 11? I thought we were all in this COVID thing together. I find this to be horrible customer service.

    1. I’m sorry this happened. Missing out on stuff like this is super frustrating. If you’ve already tried talking to someone at the store level, you can try calling their corporate office. There’s a chance they’ll re-issue your Kohl’s Cash. I wouldn’t count on it, so it may not be worth the time But, if you have a little time to spare give it a try.

  7. i have used one in my store w/in 10 days of expiring.

    1. Good to hear!

  8. Just FYI – My Kohls won’t take the expired cash. I talked to the store manager about it in the past. They won’t scan and that is where they usually get you.

    1. If it ever comes up again, talk to the manager and tell them their corporate says they will. I have the direct quote above, from their customer service line. It doesn’t say anything about scanning, so it’s worth a shot. I called two stores. One mentioned scanning, the other didn’t. As always, it’s up to each store and they seem to be able to make their own rules and enforce what they desire. :( Hope you can always get there to use it in time, but if not … it’s worth trying, again. Good luck!

    2. That’s sad that the store was so adamant about refusing to honor your Kohl’s Cash! How, in this time, when money is so tight for a lot of folks, could they disregard your patronage so easily? I guess they don’t need the business! My store, in CA, will bend over backwards to accommodate you.

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